Student Services Matrix/Arizona Regents Learner-Centered Education

	ASU	NAU	UA
A. Educational Services
Advising	DUAS Academic Advising Services The Freshman Year Experience (FYE) has several sites across campus, with many located in residence halls. Academic advisors are located in these residence halls under the umbrella of FYE.	University Gateway Center provides academic advising and mentoring to transitional students (new freshman , transfers and students seeking advise on change of major). Individual college advisement centers provide advising for all college majors. Career Services provides assistance with career planning and the job search process.	Freshman Year Center provides advising for general education for Freshmen in selected colleges and undecided majors. Office of Academic Services provides general education advising for selected colleges. Advising Center for Exploratory Students (ACES) advises undecided students. Individual college advisement centers provide advising for all college majors. Office of Academic Services provides pre-law and pre-med advising for students in all colleges. UA Faculty Fellows Program helps promote student-faculty interactions outside the formal classroom environment.
Tutoring	The Learning Resource Center provides free and low-cost academic support services: tutoring, peer advising, computer-assisted instruction, and Supplemental Instruction. The LRC also offers these services in the residence halls through FYE. Supplemental Instruction, Math Hotline (Department of Mathematics)	Learning Assistance Centers provide free tutoring for lower division courses, supplemental instruction for classes considered most difficult for lower division students and reading and study skill assistance for all students. Each offering is designed to promote learner independence. The English Department’s Writing Workshop provides group and individual tutoring.	University Learning Center provides study skills development, on-line tutoring through chat group format, workshops, self-assessment, cross-campus tutoring guide, customized departmental tutoring, Freshman Year Study Center, major exploration and graduate school preparation. Writing Center and Math Center provide peer tutoring. Referral service for private tutoring
Library/Research	Students can access the library on-line, renew books and read reserved materials. There are a number of research opportunities for undergraduates to collaborate with faculty on research projects, such as the Undergraduate Biology Enrichment Program. The College of Extended Education offers a number of courses through distance learning, and both undergraduate and graduate degrees may be obtained through these online courses.	The Library’s focus is to provide resources, services, and tools that students can utilize in the learning process—both now and in their future careers and endeavors. An emphasis on on-line catalogs, indices and research/reference materials makes these items available to students when and where they want them. The library works with faculty to ensure that resource materials needed in their classes are available in the most convenient fashion for their students. An on-line “virtual tour” of the library allows those who use the physical building to understand its layout and services before arriving. Other services, from inter-library loan to “ask a librarian” are available on-line so they can be accessed any time, any place.	RIO (on-line tutorial for information searches); web exhibits; on-line tools, including plagiarism information.
Other	The Multicultural Student Center offers academic support in the Hispanic Mother-Daughter Program, the Native American Achievement Program, the Great Minds program, and summer bridge programs. FYE offers UNI 100 courses (“Student Success at the University). Student Development offers leadership development courses, such as Public Leadership, Greek Leadership, and Adult Re-Entry Leadership. Writing Centers	Students also use the services of the Multicultural Student Center, Native American Student Services, Services for International Students, Veterans Services, the Freshmen Connections Program and the University Ombuds Office. Statewide students have almost 30 local service centers that meet their needs.	Women’s resource center, multicultural/academic student affairs, veteran’s services, Global Student Programs, University Partners (at-risk students), Ombudsman.
B. Enrollment Services
Orientation	Undergraduate Admissions offers 40 orientation programs for incoming freshmen and their parents. These orientations are offered both on-campus and off-campus during the fall, spring, and summer.	Orientation services begin before the student arrives on campus, with Previews, continues during their first week on campus through Lumberjack Welcome Week and through the first semester with a class called FYE (First-year experience) 101.In addition, the university strives to put the strongest, most student-centered people, programs and services in the freshman year. Helping students adjust to taking responsibility for and being successful in their educational experience is the goal of all orientation services.	On-line homework assignment, New Student Orientation, Transfer Center, On-line transfer guides.
Student Financial Aid	Students can apply for federal aid and local scholarships on-line and know their award package much earlier than in previous years.	Web-based scholarship applications, needs analysis, document tracking and status-checking makes these services available to students when and where they need them. An option for direct deposit of aid eliminates time spent waiting in line.	Student Financial Aid web page, “AskAid” email service; financial aid counseling for students and parents.
Registration	Registrar’s Interactive Services allow students to perform a number of registration steps either on-line or over telephone. Class registration is now done over the telephone; students can access many functions on-line; check course availability, receive overrides, view grades, print unofficial transcripts, and change mailing address.	Web-based registration services are integrated with student e-mail services. The system has the ability to require those students who are early in their program or having academic difficulty to see their advisor before registering. Advisors are available to all students, but students are encouraged to take responsibility for understanding their academic program.	On-line Schedule of Classes with catalog and course homepage links; Web registration; registration release.
C. Supplementary Services
Counseling	Counseling and Consultation provides confidential individual and group counseling; services are located in the C&C office as well as Student Health and Wellness Center.	Counseling and Testing Center provides individual and group counseling.	Medical and Psychological Services; integrative health approaches (mind, body and spirit), health promotion and preventive services.
Child Care	Child and Family Services provides child care information for on- and off-campus centers. Child Lab Programs (Dept. Psychology, Child Development Program (Dept. Family Resources and Human Development).	Office of Student Life offers child care vouchers to students in need of dependent child care. Family and married housing facilities are provided for students, as well as opportunities to reside in all male, all female or graduate student housing.	UA Life and Work Connections provides childcare, short-term sick child care for ages birth to 12, student child care subsidy program for specific school-related child care expenses, and referral to community resources.
Elder Care	Child and Family Services offers a variety of resources for elder care as well as an Elder Care Support Group.	The Northern Arizona Regional Gerontology Institute offers a variety of volunteer programs aimed to encourage senior participation and involvement.	UA Life and Work Connections provides programs, services and support for elder care.
Referral to Community Agencies	Service Learning Program The Community Service Program offers students short-term and long-term community service opportunities in the Valley.	Drug and alcohol programs, peer counseling and the Theater for Social Change provide opportunities for students to wrestle with important issues. Referrals are made to community agencies as needed.	Work site wellness program including health screening, flu vaccine, fitness and nutrition counseling and employee assistance program.
Other	Freshman Year Experience The Student Health and Wellness Center provides medical care and health and wellness education.	Fronske Health Center provides Health Care and Health Education. Training clinics provide students with the opportunity to access low cost services in dental hygiene, physical therapy, speech and hearing, and health psychology.	On-line referrals for Southern AZ.
D. Co-Curricular Activities
Public Lectures	Centennial Lecture, Wade Smith Memorial Lecture, Marshall Lecture The Last Lecture Series is sponsored by the Office of Co-Curricular Programs. Students nominate and select the faculty who offer their “last lecture.”	Lectures are sponsored frequently by academic departments, student clubs and organizations.	Faculty Fellows Program hosts Academic Community Speaker series. Honors Forums, Poetry Center Readings, Duvall Lecture Series and General Education Speakers. UA Presents
Fine Arts Performances	Dance Studio Theatre, Drama City, Lyric Opera Theatre, Galvin Playhouse (College Fine Arts), Public Events (Institutional Advancement	The School of Performing and Fine Arts offers musical and theatrical performances throughout the year.	UA Presents offers the full spectrum of free music, dance, art, media art, and theatrical performances offered for the campus and community.
Debates	Forensics Program (Dept. Communication)	The School of Communications sponsors a student forensic group that has achieved both regional and national awards.	UA Department of Communication is a member of AZ Communication Assoc. and offer opportunities for public dialogue, speakers’ bureau, and links for students on careers in communication.
Intramural Athletics	Recreational Sports (Student Recreational Center)	Over 10,000 student participate in intramural sports per year through the University Recreation Center.	Intramural sports are sponsored by the Department of Campus recreation.
Museum Exhibits	Nelson Art Museum, Meteorite Museum, Herbarium	Student Art is exhibited through out the year at both the Beasley Art Gallery in the School of Performing Arts Building and the Sun Gallery in the University Union. The Old Main Art gallery shows rotating exhibits of non-student artists.	Several museums are located within UA including Gross Gallery, Romback Art Gallery, Mineral Museum, Flandrau Science Center and Planetarium, Center for Creative Photography, Pharmacy Museum.
Community Outreach	The Community Service Program offers students short-term and long-term community service opportunities in the Valley. Service Learning	NAU clubs and organizations including fraternities and sororities provide many opportunities for service learning.	Dean of Students Outreach and Community Development efforts; Tucson Service Learning Coalition; Institute for Children, Youth and Families
Other	Student Leadership Programs provide a number of opportunities for students: student organizations, community service, service learning, and student/faculty retreats.	Student leadership programs are offered in conjunction with ASNAU, Student Support Services and Residence Life.	Dean of Students Outreach and Community Development efforts; Tucson Service Learning Coalition; Institute for Children, Youth and Families. Center for Student Involvement and Leadership; Blue Chip Program (freshman leadership).
E. Accommodating Special Needs
Resources and Services for Students with Disabilities	Disability Resources for Students (DRS) provides a comprehensive range of academic support services and accommodations for qualified students with disabilities. DRS staff coordinate transition from high school and community colleges, inservice training for faculty and staff, resolution of accessibility issues, community outreach, and collaboration between all ASU campuses regarding disability policies, procedures, and accommodations.	Disability Support Services provides special assistance and support for those students with documented physical, psychological and learning disabilities.	Disability Resource Center provides assistive technology, adaptive athletics, resources for students and faculty and more. DRC works to structure and deliver services in ways that promote individual growth, development, and self-determination. Strategic Alternative Learning Techniques (SALT) supports students with learning disabilities.
Other		Sexual assault assistance services and programs.	Oasis Center for Sexual Assault and Relationship Violence, alcohol awareness programs, Student Escort Service (after hours safety).

Contact us
Arizona Board of Regents
2020 N. Central Ave., Suite 230
Phoenix, AZ 85004-4593
Telephone: (602) 229-2500 / Fax: (602) 229-2555

Student Services Matrix

B. Enrollment Services

C. Supplementary Services

D. Co-Curricular Activities

E. Accommodating Special Needs